Privacy and Cookie Policy

This Privacy and Cookie Policy explains in general;

  • Types of the personal data collected by . Modafit Giyim San ve Tic Ltd Şti (“Woolnat”) through its website www.woolnat.com (“Site”), how your personal data is being used and with whom Woolnat may share your personal data,
  • rights you have regarding your personal data which is processed by Woolnat and how you can use your rights thereof, and c. Cookie Policy and the purposes of the cookie use.
  • Why Do We Process Your Personal Data? Which Personal Data Do We Process?
  • We process certain personal data which directly or indirectly identifies the Member, including but not limited to name, surname, email address, phone number, gender, date of birth, Turkish national identity number, tax identity number, personal areas of interest, invoice and delivery addresses and in the event you connect with a social media account; other information allowed to be shared through such media, in order to provide a better service to you; to carry out and complete your ordering process and communicate with you during your ordering process; to provide information about products, services, campaigns and promotions; to understand your shopping preferences better, to conduct trend analysis and statistical analysis, and to strengthen the Site’s security and to fulfill our obligations arising from the relevant legislation including Law No. 5651 on the Regulation of Publishing on the Internet and Prevention of Crimes Committed Through the Internet, Law No. 6563 on Regulation of Electronic Commerce, Turkish Criminal Code No. 5237, Law No. 6698 on the Protection of Personal Data and other relevant laws and secondary legislation. Apart from this data, we also collect and process mass statistical data which does not contain personal data, such as site visit frequency and time, ordering time and IP address at the time of order, statistics on the product pages which are visited and products that are ordered, to analyze and understand visitor behaviors and preferences. We process and store this personal data based on your explicit consent, to ensure that you benefit from the services we offer on the Site, provided that such data is not used except for the purposes and scope set forth in this Privacy and Cookie Policy and the information security measures are taken.
  • We use some personal data we collect on the data bank, for periodical campaigns to be sent at regular intervals, customization of special promotional activities for customer profiles and customer classification studies to avoid spam emails, provided that such data is not disclosed to any person not related to Woolnat.
  • When you use a credit card to pay for the product price, you agree that your credit card number, credit card expiration date, CVV2 code and similar information may be shared with banks. However your credit card and/or debit card information used during order creation is not stored in our systems under any circumstances.
  • Woolnat is free to restore any sort of records for the membership accounts that are terminated, provided that such records are anonymized. Member is not entitled to any right or compensation with respect to anonymized records.
  • We may share your personal data with third parties with whom we cooperate to provide our services (companies that provide services such as cargo, shipping, call centers, databases, etc.) and government officials as required by our statutory obligations. To fulfil its legal obligations and to ensure your security, Woolnat may share your personal data relating to your visit to the Site or your membership, and your traffic information such as surfing information with public institutions and organizations that are legally entitled to request such information. We will not, however, use your personal data for any commercial purpose or share it with third parties, except as required by the activities listed above and the relevant legislation.
  • What Are Your Rights Regarding Your Personal Data and How Can You Use Your Rights?
  • Woolnat is obliged to keep the Member’s information which is legally required to be stored. However, the Member reserves the right, at any time, to request information regarding and to access the personal data relating to him/her, to request any such data to be corrected or deleted and to request information as to whether the data has been used for legitimate purposes.
  • In accordance with Article 11 of the Law on the Protection of Personal Data, to the extent that your data has been processed by Woolnat and Woolnat has acted as data controller with regard to your data, you may resort to your rights listed below by calling 0212 331 33 00 or by sending an email to mim@Woolnat.com
  • a) ask whether any of your personal data is being processed,
  • b) request information with regard to the processing activities,
  • c) ask the purposes of the processing,
  • d) in the event your personal data is being shared with third persons within or outside the country, request information on such third persons,
  • e) request correction of the personal data if the data is processed incompletely or inaccurately,
  • f) request the deletion or disposal of personal data if the reasons for the processing of the personal data no longer exist or if the Company has no legal grounds or legitimate interest to process such data;
  • g) request from the Company to ensure that the third persons who process personal data under the authorization given by the Company respect your rights described under this section,
  • h) object to negative consequences that may occur as a result of the processing of personal data by automatic means, and
  • i) request indemnification if the you have incurred damages due to illegal processing of your personal data.
  • You can always update your membership and communication preferences by logging into the system.
  • How Long Is Your Personal Data Stored?
  • In accordance with Law No. 6563 on Regulation of Electronic Commerce, records of withdrawal of consent will be kept for 1 year from the date of withdrawal; the contents of the commercial electronic communications and any other record relating to the posts will be kept for 3 years to be submitted to the relevant ministry when necessary. Following the expiration of the said periods, your personal data will be deleted, destroyed or anonymized by our company or upon your request.
  • What Is a Cookie and How Are They Used?
  • Cookies are files created by the websites you visit. Cookies store your browsing information such as site preferences or profile information. When you visit the Site, Woolnat is installed by your browser and stored on the device through which you have entered into the Site. Cookies are necessary to make browsing easier during your visit and make the Site user-friendly and they will not harm your device. Woolnat tracks your browsing information on the Site and/or your membership history on the Site to be able to carry out special advertising activities, to offer you promotions and marketing offers, to improve the content of the Site for you and/or to determine your preferences. Woolnat may match the information collected from you on the Site in different ways and at different times, such as information collected online and offline, and may use such information together with the information collected from other sources, such as third parties. Such matching and use will only be conducted within the purposes and the scope established in this Privacy and Cookie Policy. Woolnat may also use cookies to present you the advertisements Woolnat thinks you may be interested in when you visit search engines, the Site and/or the websites where Woolnat places advertisements. While Woolnat is presenting these advertisements, a third party cookie may be placed in your browser so that Woolnat can recognize you.Information stored in cookies on the Site may only be used by Woolnat, except for the cookies used and managed by external organizations to provide the services requested by us in order to improve the experience of the users during their visit on the Site and “third party cookies”. The main purpose for use of these “third party cookies” is to obtain access statistics and to ensure the security of the payment transactions performed.
  • We do not store sensitive information like your password or credit or debit card information in the cookies which we use. Information about the cookies we use to collect your browsing information will be provided on the pop-up screen when you first visit the Site.
  • If you choose to avoid using cookies on the Site in light of the limitations explained above, you will first need to disable the cookie feature on your browser and then delete the cookies which were recorded and were associated with this Site. You may disable the cookie feature at any time you like. However, avoiding cookies may result in the inability to benefit from certain services offered on the Site. How Is Your Personal Data Protected?
  • Woolnat gives great importance to the protection of your personal data. Woolnat takes necessary measures to protect your personal data against unauthorized access and to prevent loss, misuse, disclosure, alteration or destruction of such information.
  • Woolnat undertakes to take all necessary physical, technical and administrative measures and to act with due care to keep your personal data confidential and to ensure privacy and security of your personal data. In the event that your personal data is damaged or obtained by third persons as a result of the attacks on the Site and the system despite the necessary information security measures taken by Woolnat, Woolnat will immediately notify you and the Personal Data Protection Board thereof and take the necessary measures. Changes
  • Woolnat is entitled to make changes at any time on this Privacy and Cookie Policy. These changes will immediately take effect upon publication of the amended new terms and/or policies on the Site. In such a case, necessary information will be communicated to our Members.